camera and snapchat still make a shutter noise although volume and ringer is turned off

hi, i recently purchased a iphone xr, and when the ringer is off , snapchat and the camera app still make a loud shutter noise. is there any way to fix this without sending it back?

iPhone XR, iOS 14

Posted on Dec 26, 2020 10:37 AM

Reply
1 reply

Dec 28, 2020 12:03 PM in response to kaley263

Hi kaley263,


Thanks for reaching out here in the Apple Support Communities. We see that you are unable to turn off the shutter sound on your new iPhone in the Camera app and in the Snapchat app.

We're glad to help.


This article explains how to adjust the volume of the shutter sound:

Use Camera settings on iPhone


Note that, in some countries or regions, muting is disabled.



Take Care.


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camera and snapchat still make a shutter noise although volume and ringer is turned off

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