Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS update is stuck at the install now process.

I got a new Apple iPhone 12 for Christmas and I am trying to do the transfer. I got to the software update on the new phone and now it is just stuck at the install now process. What do I do?




​[Re-Titled by Moderator]

Posted on Dec 26, 2020 4:42 PM

Reply
Question marked as Best reply

Posted on Dec 26, 2020 5:14 PM

Ensure that your iPhone 12 remains connected to Wi-Fi Network and is charged more than 50% (Keep it plugged in if you can). Ensure that your iPhone 12 is not connected through a VPN. Ensure that Low Power Mode is not turned on. Try updating again.


Axel F.

1 reply

iOS update is stuck at the install now process.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.