Why can't I leave my "Family" when I'm the only one?

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Level 1

8 points

Why can't I leave my "Family" when I'm the only one?

I'm having difficulty leaving or stopping family sharing when I'm the only one in the family...I get a message that says there are other members and I can't "Stop Family Sharing"...I had an Apple ID deleted by Apple cause it was entered in error. That Apple ID I created in error no longer shows up in my family. Now I want to leave this "Family" and join my wife's family, with all the correct Apple IDs. How do I leave "My Family" when I"m the only one left?

Posted on Dec 26, 2020 6:18 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,251 points

Dec 27, 2020 12:01 PM in response to DaveKrska

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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Answer 2

Eric Root

Level 10

685,251 points

Dec 26, 2020 7:11 PM in response to DaveKrska

Have you tried disbanding the family?

Family Sharing - Leave.

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Answer 3

DaveKrska Author

Level 1

8 points

Dec 27, 2020 11:53 AM in response to Eric Root

I can't. If on my iphone, I try to "Stop Family Sharing"....a message comes up that there are other members...when there are not.

If on my Mac, after selecting "Stop Family Sharing"...it stays in processing and the sprocket symbol while processing continues with no outcome or verification that anything was complete...

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Why can't I leave my "Family" when I'm the only one?

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