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When I try and pair my watch series 6 to my peloton bike+, my watch wont give me the on-screen prompt to ‘connect’.
instead, my watch asks me to select a workout. The bike wont display my heart rate or push any data to peloton.
how can I fix this?
Today, I went on chat. He ran me through all these steps:
1. Power down your Bike's touchscreen by pressing and holding the power button. Skip to step 2 if unable to power down the touchscreen.
2. Unplug the power cord from the back of the Bike, and the two cords from the back of the touchscreen.
3. While the Bike is unplugged, press and hold the volume up and the power button at the same time for 30 seconds.
4. Keep the Bike unplugged for at least 1 full minute.
5. Plug the cords back in, and press and hold the power button until the screen illuminates.
These did not correct the connection problem with Bike+ and Apple Watch. He did inform me That they are aware of the problem & are working to correct this.
Today, I went on chat. He ran me through all these steps:
1. Power down your Bike's touchscreen by pressing and holding the power button. Skip to step 2 if unable to power down the touchscreen.
2. Unplug the power cord from the back of the Bike, and the two cords from the back of the touchscreen.
3. While the Bike is unplugged, press and hold the volume up and the power button at the same time for 30 seconds.
4. Keep the Bike unplugged for at least 1 full minute.
5. Plug the cords back in, and press and hold the power button until the screen illuminates.
These did not correct the connection problem with Bike+ and Apple Watch. He did inform me That they are aware of the problem & are working to correct this.
I tried deleting the peloton app exactly as described above and that didn’t work. So here is what I did. It was random but it worked afterwards. I went under settings on my bike + and had it recalibrate it also says firmware. It went through the recalibration of the resistance, restarted and then I tried my watch it worked.
Try the following:
Good luck, it worked for me.
I just got my Apple Watch and have been so excited. I’ve just wasted an hour trying to troubleshoot this. And now my Peloton won’t even detect my chest strap since I have on the Apple Watch, which is essentially useless during a ride.
Same with me. Woke up today and it’s saying it can’t connect. Updated watch software, restarted bike. Nothing is working. Did the thing above and deleted the Peloton app from watch and phone and reinstalled etc and still doesn’t work.
My Apple Watch stopped connecting to my bike+ since I installed an update, just showed an error message on the watch (photo attached). This solution worked perfectly for me!! Tried reinstalling the app / hard resetting my phone and didn’t work but recalibrated the bike+ and now my Apple Watch connects. So thank you for sharing your solution!
I’m suddenly having the same problem too. I could sync my watch as of yesterday and today it just spins and then comes back saying it can’t connect.
Delete which app? Peloton? It doesn’t have anything to do with syncing my Apple Watch for heart rate on the peloton bike+
This worked! My Apple Watch had no problem syncing then today just wouldn't connect. I could not click okay. All you have to do is go to recalibrate on bike settings. It will recalibrate in about 30 seconds. Finally Works! THANK YOU!!!
I’ve had the same issue the last few days. I did the recalibration and will test it the next time I ride the Peloton. Peloton went through a firmware update the other day and I suspect that’s the issue as my Apple Watch synced fine with the Peloton prior to it and then started having this issue afterwards.
Had/having the same issue. Deleting/resetting app didn't work, but the recalibration worked. HOWEVER, after my ride I shut down my bike and when I started it up again the problem returned! Now I have to recalibrate every time I turn the bike on!! Anybody else having this issue?
I just got off the phone with Peloton support. They said DO NOT keep recalibrating - it will screw up the Bike! They ran me through all types of troubleshooting but nothing worked. So they are going to report this to their engineers and look into the problem.
FYI, the issue persisted even after we updated our phones/watches, so it can't be tied to the new iOS update.
I tried the re-calibrate and it did not work so I am now trying the lengthier solution noted above that deletes the apps and rebooting the devices. Next time I take a ride, I’ll check it out. Recently, peloton went through a firmware update and I think this issue started happening for me after that update. So perhaps it’s a bug in the firmware.
I turned off the power and turn it back on after recalibrate and it doesn’t work. However, it did work after the recalibration. But I can’t risk recalibrate each time I ride. It’s not good for the Bike. It’s recommended to recalibrate once when you first got your bike. I just send Peloton an email regarding this matter. Hopefully they can resolve this problem soon.
Worked for me as well! Thank you... my issue started after a Peloton Bike+ update a couple of days ago... I tried everything with the app, but recalibration on the bike+ was the one that worked!
The option on the bike:
SETTINGS>DEVICE SETTINGS>HOME INSTALALTION
then just follow the instructions and press the big red button START CALIBRATION
For those of you who have recalibrated, has it continued to work even after you've shut down your bike and turned it back on? Mine worked after recalibration...until I shut down my bike. When I turned it back on the problem returned.
Apple watch won’t pair to peloton bike+
