Apple watch won’t pair to peloton bike+

When I try and pair my watch series 6 to my peloton bike+, my watch wont give me the on-screen prompt to ‘connect’.


instead, my watch asks me to select a workout. The bike wont display my heart rate or push any data to peloton.


how can I fix this?

Posted on Dec 26, 2020 7:30 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2021 10:56 AM

Try the following:


  1. Deleting the app on your watch by holding down app logo
  2. Deleting the app on your phone
  3. Reinstall the app on your phone, which will push the app to your watch
  4. Go to the peloton app on your phone and setup your watch
  5. Perform a hard reset on your watch by holding down the crown and the side button at the same time until it resets
  6. Perform a hard reset on your phone
  7. Try connecting to the bike


Good luck, it worked for me.

68 replies

Jan 27, 2021 2:17 PM in response to KristenEmps

I just got off the phone with Peloton support. They said DO NOT keep recalibrating - it will screw up the Bike! They ran me through all types of troubleshooting but nothing worked. So they are going to report this to their engineers and look into the problem.


FYI, the issue persisted even after we updated our phones/watches, so it can't be tied to the new iOS update.

Jan 27, 2021 6:27 PM in response to KristenEmps

I turned off the power and turn it back on after recalibrate and it doesn’t work. However, it did work after the recalibration. But I can’t risk recalibrate each time I ride. It’s not good for the Bike. It’s recommended to recalibrate once when you first got your bike. I just send Peloton an email regarding this matter. Hopefully they can resolve this problem soon.

Jan 29, 2021 10:16 AM in response to beazyyy93

It only works when you recalibrate, but if you power off the bike and turn it back on again it won’t work. So that means you have to recalibrate each time in order for it to work. Peloton support suggests not to recalibrate the bike all the time it’s not good for the bike in the long run. My only hope is to wait for the peloton engineer team to work to resolve this problem.

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Apple watch won’t pair to peloton bike+

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