When I try and pair my watch series 6 to my peloton bike+, my watch wont give me the on-screen prompt to ‘connect’.
instead, my watch asks me to select a workout. The bike wont display my heart rate or push any data to peloton.
how can I fix this?
Try the following:
Good luck, it worked for me.
Try the following:
Good luck, it worked for me.
I just got a response from Peloton... here their suggestions: (I haven’t tried yet, I’ll do it as soon as I got back home)
Thank you for contacting Peloton!
In order to reconnect your Apple Watch to your Bike+, you will need to first restart your Apple Watch and then perform a factory reset on your Bike+.
To factory reset your touchscreen, please follow the steps below:
1. Tap the time on the top right of your touchscreen and select “Settings” from the dropdown menu.
2. From this screen you will need to select "System"
3. Select “Factory Data Reset” and then “Reset Tablet.”
4. Confirm the selection by selecting “Erase Everything.”
Once completed, you will have to sign back into your network and download the most recent update again.
Please let us know if this resolved the issue, we look forward to hearing from you!
I had issues with connectivity between the Apple Watch and Peleton+. Today I got these instructions, which fixed my issue:
1. Tap the WiFi icon on the top right of your HD Touchscreen and select "Settings" from the dropdown menu.
2. From the new menu, select "Apps."
3. Tap the "Peloton" app from the list of applications.
4. "Force Stop" the application, then select "Storage", then "Clear Cache."
I tried a couple of procedures, but they only worked temporarily. The procedure that really fixed my connectivity issue between Peleton+ and Apple Watch is called the Static Discharge procedure, which was given to me by the Peleton rep (below). I applied this procedure six weeks and I have not observed any further issues. Here it is:
1. Power down your Bike's touchscreen by pressing and holding the power button. Skip to step 2 if unable to power down the touchscreen.
2. Unplug the power cord from the back of the Bike, and the two cords from the back of the touchscreen.
3. While the Bike is unplugged, press and hold the volume up and the power button at the same time for 30 seconds.
4. Keep the Bike unplugged for at least 1 full minute.
5. Plug the cords back in, and press and hold the power button until the screen illuminates.
Have you tried the "Static Discharge procedure"? It was given to me by the Peleton rep and it worked very well for me. Good luck
1. Power down your Bike's touchscreen by pressing and holding the power button. Skip to step 2 if unable to power down the touchscreen.
2. Unplug the power cord from the back of the Bike, and the two cords from the back of the touchscreen.
3. While the Bike is unplugged, press and hold the volume up and the power button at the same time for 30 seconds.
4. Keep the Bike unplugged for at least 1 full minute.
5. Plug the cords back in, and press and hold the power button until the screen illuminates.
I tried deleting the peloton app exactly as described above and that didn’t work. So here is what I did. It was random but it worked afterwards. I went under settings on my bike + and had it recalibrate it also says firmware. It went through the recalibration of the resistance, restarted and then I tried my watch it worked.
Worked for me as well! Thank you... my issue started after a Peloton Bike+ update a couple of days ago... I tried everything with the app, but recalibration on the bike+ was the one that worked!
The option on the bike:
SETTINGS>DEVICE SETTINGS>HOME INSTALALTION
then just follow the instructions and press the big red button START CALIBRATION
This worked! My Apple Watch had no problem syncing then today just wouldn't connect. I could not click okay. All you have to do is go to recalibrate on bike settings. It will recalibrate in about 30 seconds. Finally Works! THANK YOU!!!
Yes!!! It works...I just tried it and turned the bike off and turn it back on and it works. Just make sure when you turn the bike on click on the bottom right for update. Thanks Tigara for the post.
Today, I went on chat. He ran me through all these steps:
1. Power down your Bike's touchscreen by pressing and holding the power button. Skip to step 2 if unable to power down the touchscreen.
2. Unplug the power cord from the back of the Bike, and the two cords from the back of the touchscreen.
3. While the Bike is unplugged, press and hold the volume up and the power button at the same time for 30 seconds.
4. Keep the Bike unplugged for at least 1 full minute.
5. Plug the cords back in, and press and hold the power button until the screen illuminates.
These did not correct the connection problem with Bike+ and Apple Watch. He did inform me That they are aware of the problem & are working to correct this.
I fail to understand this. Gym kit is suppose to connect. There’s not a Bike+ app on the watch. It regularly does not sync properly. The only thing that seems to reset is BOTH a watch and bike restart… which frustratingly takes five minutes to do…every…occurrence…which is A LOT.
Thanks I did try to recalibrate and update firmware and my it works.
This also worked for me. My watch was only syncing to my iPhone peloton app and not the bike +. I tried deleting App on both watch and phone, unplugging bike, nothing worked. Tried the recalibrating on bike settings and voila, it worked!
Did you update your Peloton’s firmware? I had the same problem with my series 6 as others on this thread. Seems like Peloton corrected it. My watch now works perfectly with it.
I just did the recalibration on my Peloton + and my Apple Watch was able to connect!
Apple watch won’t pair to peloton bike+
