escalation for Apple Service

I have a macbook pro 13 inches 2016, it had issues for which MICARE the authorised service in Oman changed the logic board for a whooping amount

few months later same issue, again i was charged a logic board changed

few days, again same issue, its again gone to them they again say logic board change needed


they also ask me if i use the laptop in hot sun ? i find this very wierd


is there a place i can escalate this issue


because of 3 weeks per visit minimum, i am forced to buy a new machine for my work continuity

to the time of writing this, it is still sitting there waiting spare parts

MacBook Pro 13″, macOS 10.15

Posted on Dec 26, 2020 9:31 PM

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escalation for Apple Service

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