LG Ultrafine 5K M1 Mac spurious vertical shift in a 2 inch band on screen

I recently got a M1 Mac Mini, and have been using it with my 2019 LG Ultrafine 5K display (made in ¡Mexico!). Previously I used it with my Intel-based MacBook Pro with no problem at all, though there is one problem that I keep on hitting with my new M1 Mac. At times during boot somehow it creates a permanent vertical band in which every pixel is shifted from its position by a few points in Y-direction. It happens randomly, and unless I reboot my computer the effect doesn't go away. The vertical band appears around center of screen. Interestingly, if I take screenshot or record a QuickTime video when the problem appears, it does not seem to appear after reboot. So the problem is not recordable using built in screen recording applications. I will take a picture from my phone camera next time around for the Apple team, I wonder if anyone else in the community has had similar problem? I have done my part by filing the bug to Apple, but have received no response.

Mac mini, macOS 11.1

Posted on Dec 26, 2020 10:19 PM

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Posted on Jan 23, 2021 11:24 AM

Hi Ross,


I can confirm that using the USB-C cable seems to avoid the problem.


I have an M1 Mac mini and a LG UltraFine 5K monitor that was purchased in November (so presumably it's the latest incarnation). It came with two cables:


  • Thunderbolt 3 (USB-C) with white lightning bolt symbols at each end
  • USB-C cable


I've also tried a USB-C cable purchased at a local store. Here's what I've found:


  • The LG provided Thunderbolt 3 cable sometimes shows the vertical band of shifted pixels. The problem can be induced or fixed by sleeping the monitor via a hot corner, though it might take a few tries.
  • The LG provided USB-C cable does not show the problem. I slept the monitor and canceled logins to get a black screen a couple of dozen times and could not reproduce it.
  • The "store bought" USB-C cable does not work at all. It does not drive the monitor - the monitor stays black. That avoids the problem but it's a poor solution. ;-)


As you've pointed out, the sacrifice with the LG provided USB-C cable is that one maxes out at 4K (3840 x 2160).


I'm going to call Apple again to see where they're at with this.

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185 replies

Jan 14, 2021 11:56 AM in response to reportaman

Thank god someone else has this and is able to describe it. I have the identical problem and purchased maybe a month ago. My screen will correct itself if put to sleep and woke up again. I have tried removing all devices and anything I could think of that may cause interference and still happening. It seems to happen randomly and the only thing that fixes is a restart or sleep/wake. Has anyone tried a new thunderbolt cable? its the only thing I can think of. Also this happens on windows OS as well as Mac side.

Jan 17, 2021 2:20 PM in response to dre1138

Apple Support have asked me to try running at a scaled resolution and report back if the issue occurs while *NOT* running at the display panel's default resolution of 2560 x 1440. I'm going to try either 2880 x 1620 or 2048 x 1152 (whichever is easier on my eyes). The support engineer asked me to hold down [Option] while clicking on the "Scale" radio group button so that a list of explicit resolutions appeared like this screenshot shows. I'll report back here as well.

Jan 28, 2021 1:27 PM in response to wattmagner

This is the easy fix that worked for me:


-posted here by Ross

Its specifically related to the thunderbolt 3 cable spec. As other users have said, replacing it with another Thunderbolt cable won't resolve it.


Use the USB-C cable (the other one) that came with it. It should work just fine.


-Both LG should let everyone know about this purchasing the monitor and the Mac Mini.

Feb 5, 2021 2:02 AM in response to J.hohum

I installed MacOS Big Sur 11.2 and today the problem happened again after switching back to the thunderbolt cable.


So the two ways I'm currently using to avoid the problem with my M1 mac mini and LG 5K are:


  1. Configuring the energy saver options to "Prevent computer from sleeping automatically when display is off"
  2. Using the USB-C cable instead of thunderbolt cable.


I'm going to keep thunderbolt cable attached and try #1 above now on 11.2 to see if that definitely avoids the issue without switching to USB-C cable.

Apr 28, 2021 6:34 AM in response to reportaman

@ reportaman, Your issue describes my problem exactly. Thank you for taking the time to describe in detail. I just purchased an Apple MacBook Air M1 and see the same verticle mal-alignment issue on the same monitor as you, LG 5K (less than 6 months old). This did not happen on my 2018 15" MacBook Pro. At first, I thought my monitor was defective but now it is apparent the M1 Air is causing this issue. Taking a screenshot will not show the issue, but I have attached a photo from my iPhone so that the issue can be viewed.


Although I have confidence that Apple will find a fix, it is distracting to work with this issue. I see 88 fellow users also have the same issue.



Jun 18, 2021 2:28 PM in response to Mac0621

So, what you are saying is you see no difference in the resolution...check this...does the monitors brightness respond to the keyboard keys....and even the F keys...if they do great...

I have found that if I put the computer to sleep for about 5 seconds and then wake it up that cures the issue temporarily . However, now, for some reason it happens rarely...I have another monitor on order from B and H but they have no idea when it will come in. I have 30 days to return to B and H. Also, I have an issue with the power chord. The power cord supplied with my monitor does not fit the receptacle firmly. Thus the monitor shuts down if I move it slightly. I have trying some other power cords I have to see if they fit better. Otherwise the display at 5k is what I have expected.

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LG Ultrafine 5K M1 Mac spurious vertical shift in a 2 inch band on screen

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