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Hi, have a MacBook Pro, erased disk, reinstalled os (mountain lion 10.8), when I go to update iTunes error 102 keeps showing, can’t update os without getting latest iTunes, any suggestions, cheers.

MacBook Pro 13″, macOS 10.12

Posted on Dec 27, 2020 2:16 AM

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HWTech

Level 9

55,880 points

Posted on Dec 29, 2020 1:12 PM

Are you trying to upgrade to a newer version of macOS? If so, then you can download macOS 10.11 El Capitan from outside the App Store. I would recommend creating a bootable macOS USB installer:

https://support.apple.com/en-us/HT201372

After that you should be able to access later macOS installers if your Mac meets the hardware requirements for later versions of macOS.

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