exclamation mark in the photo

Hello! on old photos there is an exclamation mark and the photo is not uploaded. gives an error message. iCloud is connected, there is enough memory on the phone. how to fix this problem?

iPhone 5, iOS 10

Posted on Dec 27, 2020 2:24 AM

Similar questions

my device storage is full of gray Well the strange thing about my iPhoneX is that it has become slow and error code displaying: my device storage is full. So I started trouble shooting and deleting unnecessary items. All has been cleared except the tiny bit of pictures still being sent to google photos. My icloud has storage free and my device is nearly empty. Still recieveing the error code. and the gray is still full. please help.
294 3
I still have error messages recieving pictures I have error messages that say "the image file .... was not supported and was deleted. I use Iphone XR. this has been happening to me for years. Its usually from my wife, who uses a samsung S9. she is on bell. i am on rogers.
166 1
Photos in messages won't load A few months ago, I received an alert that my phone was running low on storage. It suggested that I optimize. I did that. Now every photo/video that was sent in a text message before that is a blank box that says "tap to download". When I tap, either nothing will happen or it turns into a white square with a question mark. Some of those photos I really need! Does anybody know how to fix this??
5435 1

1 reply

judysings

Community Specialist

Dec 28, 2020 6:23 PM in response to Mintorbit22

Hi there Mintorbit22,

We understand you're having an issue with Photos, and we're happy to help.

If you haven't yet, try restarting your iPhone normally, and checking Photos again to see if there's any change.

If you need more help, so we can help plan the best next steps, can you tell us the error message you're encountering?

Thanks!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

exclamation mark in the photo

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up