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Reemsaad Author

Level 1

8 points

Suspicious email from iCloud ID

Hello everyone, I received an email ( with strange email address) from iCloud ID telling me there is a ticket with reference number that my iCloud account has been locked

what should I do to protect my information and my data if it’s a really fraud email ?

thanks a lot

[Edited by Moderator]

Posted on Dec 27, 2020 12:52 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,226 points

Posted on Dec 27, 2020 12:53 PM

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Suspicious email from iCloud ID

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