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Mac Air M1 dropdown menu not responding.

Mac air m1 dropdown menus not working ... safari, finder, or any application, nothing happens when you click on any menu item at the top of the screen... applications work fine, but you can’t use the dropdown menus. Running one external monitor. The problem goes away with a restart. Hoping this is not a recurring problem... wondering if anybody else is experiencing this issue?

Posted on Dec 27, 2020 6:11 PM

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Posted on Jan 4, 2021 8:12 PM

All interested...


I had some time and the hung dropdown menus problem reappeared for me, so I looked around a bit thinking it could be related to the external display, so I changed the resolution back to letting the system pick the resolution via "default for display" in system preferences/display. Since i had a 75 Hertz display, I had used that setting and picked the highest resolution, and when I reset it to "default for display", the dropdown menus started working again immediately without a restart. Not sure if this is a permanent fix yet, but it does correct the problem without a restart.


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39 replies

Feb 20, 2021 2:42 AM in response to WormEapple

Same problem here with my M1 Macbook Air: Every few days after waking the Macbook up (using it in clamshell mode with an external LG monitor), the left side of the menubar is unresponsive. Hot corners also don't work (that's usually how I notice it, because I use the upper left corner for Mission Control).


I haven't found a real solution yet, BUT: You don't need to reboot to fix it, logging out and logging in again is enough.


How to log out if you can't use the menubar: For Alfred users, it's easy, just type "log" in the Alfred search window and it shows a "log out" option. If you don't use Alfred, you can use a terminal command:


launchctl bootout user/$(id -u username)

Where you replace "username" with your actual username (if you want to log out other users this way, you need to use sudo). You could also create an alias for this. Open a terminal, edit .zshrc ("nano .zshrc") and insert this line:


alias logout='sudo launchctl bootout gui/$(id -u username)'

Yep, slightly different as the command above, I just copied what's in my .zshrc. Both works.


Not really a solution, but at least it's more convenient than rebooting.

Feb 22, 2021 2:42 PM in response to WormEapple

Same problem with unresponsive menus (normally noticing it in Safari and Google Chrome) occurring on my MacBook Air M1 when I use it in clamshell mode with an LG UltraFine 24 external monitor. The easiest way to get them working again is just lifting the MacBook lid/screen for a few secs (as already mentioned by others here). Not a big issue, so I'm hopeful it will get fixed soon.

Feb 22, 2021 3:36 PM in response to WormEapple

After resetting the display "resolution" option in system preferences to "default" I haven't had a problem for a month now... it always wakes up and the dropdown menus are working.


Also the "color" tab contains the display profile (odd place for that I think). My display profile is "LG FULL HD". There is another one there "SD 170M-A" that i do not use. You can open the profile and calibrate the colors there as well.


Hope this helps...


Feb 23, 2021 5:56 AM in response to halldor289

Sadly it seems that unless it becomes a public issue Apple ignores it. Kind of like the screen delamination issue a few years back. They opened a window of time about 2 years after warranty where they finally acknowledged it and replaced the screens.

I love apple products, I just wish that things like this were a priority for them now, instead of waiting a few years.



[Edited by Moderator]

Feb 23, 2021 6:20 AM in response to halldor289

I got so frustrated with this on my MBP M1 that I just told it never to sleep, not the computer, not the monitor. So it's a little bit more hassle because I have to manually turn the monitor off/on and manually switch it when I flip over to my work computer, but it keeps me from having to reboot it just to get everything back to normal.

Mar 8, 2021 8:45 PM in response to WormEapple

I still have this problem. Switched to a plug in keyboard to minimize bluetooth devices, still have issues with connectivity, the latest being unable to access the dropdown menu. None of the fixes work. It is extremely frustrating to shell out a lot of money for a M1 MacBook Pro to find out it can't even use official apple devices!

Apr 14, 2021 12:58 AM in response to WormEapple

HI WormEapple - yes this is happening to me also - and I am too frustrated with it!!!!! Apple have possibly done an update and this is the result - another glitch in their software. I have had the issue with Mail, Finder and various Third Party software.


So the question is what is Apple going to do about it.


Regards

Mac Air M1 dropdown menu not responding.

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