Mac Air M1 dropdown menu not responding.

Mac air m1 dropdown menus not working ... safari, finder, or any application, nothing happens when you click on any menu item at the top of the screen... applications work fine, but you can’t use the dropdown menus. Running one external monitor. The problem goes away with a restart. Hoping this is not a recurring problem... wondering if anybody else is experiencing this issue?

Posted on Dec 27, 2020 6:11 PM

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Posted on Jan 4, 2021 8:12 PM

All interested...


I had some time and the hung dropdown menus problem reappeared for me, so I looked around a bit thinking it could be related to the external display, so I changed the resolution back to letting the system pick the resolution via "default for display" in system preferences/display. Since i had a 75 Hertz display, I had used that setting and picked the highest resolution, and when I reset it to "default for display", the dropdown menus started working again immediately without a restart. Not sure if this is a permanent fix yet, but it does correct the problem without a restart.


KBB

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39 replies

Feb 23, 2021 6:20 AM in response to halldor289

I got so frustrated with this on my MBP M1 that I just told it never to sleep, not the computer, not the monitor. So it's a little bit more hassle because I have to manually turn the monitor off/on and manually switch it when I flip over to my work computer, but it keeps me from having to reboot it just to get everything back to normal.

Jan 27, 2021 7:29 AM in response to Chocolateprophet

I'm not sure if there is a real fix in the pipeline yet. I upgraded to the 11.2 beta, and it definitely reduced the frequency with which the problem occurs, but it still happens to me at least once a week. Unplugging/replugging sometimes fixes it, though I usually reboot it so as to not put so much wear and tear on the USB-C plug. They don't seem nearly as robust as USB-A or lightning, and they get loose alarmingly fast if you use them a lot.


I also have an intermittent problem with my M1 MacBook not recognizing that I've got the charger plugged in, when it is connected to the Apple multiport adapter (which definitely supports PD pass-thru). Changing to the other USB-C port or rebooting fixes that, but it's another annoyance. The reality is that MacBooks are pretty great as mobile devices (the battery life on this M1 is remarkable), but as a docked workstation they are a little rough around the edges.

Jan 8, 2021 7:12 PM in response to dennyAtk

Getting the menus to work again has been pretty simple to work around. What I have struggled with is getting the monitor colors to be correct. So far the only reliable way is to reboot, though unplugging the cable a few times sometimes works. I installed 11.2 beta yesterday and [knock on wood] it hasn't happened since, so maybe they fixed it. I heard rumors that 11.2 fixed the sleep problem so I thought I'd give it a try. Otherwise I was rapidly becoming disillusioned with my MacBook and irritated at Apple for poor quality control.

Jan 1, 2021 9:41 AM in response to Rootus

Rootus:


    I work with the laptop closed, with an external monitor, and I had the same problem described above.  I have not had the problem recently, and the only thing I have been doing differently, I think, is that I set up my Apple Watch to automatically log me in, so I bypass the login prompt.   I did try to login in without the watch and it worked correctly just now. Someone much smarter than I 😉 might find a clue here though.




Regards,

KBB


Dec 29, 2020 10:46 AM in response to MoonJ.

Well... it happened one time and the restart corrected the issue ... it has been about five days and I have not had a repeat of the issue. At this point, I don't think it makes sense to try to track it down since I don't know how to recreate the problem. I just wanted to put a record out there that it did occur and if others had seen the issue. I will post again if the problem returns.


Thanks for the response...


Feb 22, 2021 2:12 PM in response to WormEapple

I have the same issue as everyone else in this thread:


  • brand new 13" M1 MacBook Pro
  • I am unable to click on the top left menu bar (Apple icon, menu icon, etc) when plugged in to an external monitor
  • Everything works when I use the laptop without the monitor


I've had this laptop for like 2 weeks and it's never happened before and now all of a sudden I can't get any work done. Apple computers have gone to sh*t

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Mac Air M1 dropdown menu not responding.

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