Hard reset
I was trying to do a reset on my dads iphone 12 and it hasn’t moved for the past hour. It seems like it’s stuck on that certain percentage. Is there anyway to restart the phone well it is doing the reset ? Thanks for the help
User profile for user:
KMB_12
User level:
Community Specialist
Hello and welcome to Apple Support Communities DominicM8,
We see that you have an iPhone that is stuck during the restore process. We would be happy to provide you with some steps that can help.
If you're still having this issue, take a look at the article below with some troubleshooting steps to help if the iPhone is frozen during this process.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know how this goes and if you notice any changes.
Thank you for using Apple Support Communities.