Can’t change date and time

Question

D-A-N-1 Author

Level 1

8 points

Can’t change date and time

The date on my iPhone XR is permanently stuck on “28 Dec 2563 BE”.

I’ve have completed the latest software update.
I’ve tried multiple times to change it automatically and manually, nothing works.
When I try manually changing it, it doesn’t let me go back to 2020, only 2563 and future years.
I’ve restarted my phone multiple times.
I’ve turned off screen time.
I’ve ensured I’ve allowed the phone use its current location to determine the correct time zone. (Settings > Privacy > Location Services > System Services > select Setting Time Zone). Nothing fixes it.

Please help, thanks!

iPhone XR, iOS 14

Posted on Dec 27, 2020 7:05 PM

Reply

Answer 1

judysings

Community Specialist

Dec 29, 2020 2:35 PM in response to D-A-N-1

Hello D-A-N-1,

Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with setting the correct Date & Time on your iPhone. We're happy to help.

You've completed some excellent steps thus far. As the issue continues, we'd recommend checking for an iCloud or backup to a computer you had prior to the issue. If needed, this article can help check for backups: Locate backups of your iPhone, iPad, and iPod touch

Once located, check out the steps here to restore from that backup: Restore your iPhone, iPad, or iPod touch from a backup

Additionally, "Manual adjustments to time settings to change app behavior (like game timers) isn't recommended." you can find more information and helpful steps here: If you can’t change the time or time zone on your iPhone, iPad or iPod touch

Cheers!

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Answer 2

Dec 29, 2020 2:37 PM in response to D-A-N-1

Go to Settings/General/Language & Region and change Calendar from Buddhist to Gregorian.

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Answer 3

D-A-N-1 Author

Level 1

8 points

Dec 29, 2020 5:33 PM in response to Lawrence Finch

That fixed it! Thanks so much!

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Can’t change date and time

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