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apple_hlyn Author

Level 1

5 points

Deleted top conversation from iCloud erased it from phone as well

I was trying to free up some space on my iCloud and wanted to remove some conversations but I had plenty of space on my phone and wanted to keep them there. I went to iCloud Storage > Messages > Top Conversations and deleted the largest one.

However, it looks like those messages were deleted on both my phone and iCloud as after resetting the phone and reverting to a back up from the night before, the message didn’t reappear.

Is there any way to restore my messages?

iPhone 12 Pro, iOS 14

Posted on Dec 27, 2020 11:59 PM

Top-ranking reply

zinacef

Level 10

88,480 points

Posted on Dec 28, 2020 10:38 AM

If you had messages in iCloud turned on Keep all your messages in iCloud - Apple Support and those messages were deleted, then they are permanently gone. If that feature wasn't turned on, you can restore from a backup -- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support.

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Deleted top conversation from iCloud erased it from phone as well

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