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BHRD Author

Level 1

10 points

Monitor does not support HDR playback (Dell U2720Q)

I have a Dell U2720Q external monitor (it is a 4k monitor that supports HDR10) connected to my 2019 16inch Macbook Pro (with AMB Radeon Pro 5500M 8gb graphics card).

I have enabled HDR in the Displays menu:

When I try to play HDR content from Apple TV I get the following error:

Why am I getting this error?

How can I fix this error?

My monitor supports HDR content - so I should be able to play HDR content?

Any help would be really appreciated!

MacBook Pro 16″, macOS 11.1

Posted on Dec 28, 2020 1:24 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,734 points

Posted on Dec 28, 2020 11:05 AM

Play HDR video on Mac - Apple Support

External displays

Use the Thunderbolt 3 (USB-C) ports on your Mac to connect to external HDR10-compatible displays

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Monitor does not support HDR playback (Dell U2720Q)

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