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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
(iPhone 6s Plus)
I'm still getting the error message 'Software too old to install backup'. The iOS is 12.5 and will not update to a later version.
I have reset the phone a dozen times and STILL can't update or restore from my 'old' phone via iTunes.
I've followed all the instructions to the letter. But nope, it's still refusing to update.
iPhone 6 Plus, iOS 12
Sibo101 wrote:
(iPhone 6s Plus)
I'm still getting the error message 'Software too old to install backup'. The iOS is 12.5 and will not update to a later version.
I have reset the phone a dozen times and STILL can't update or restore from my 'old' phone via iTunes.
I've followed all the instructions to the letter. But nope, it's still refusing to update.
My mistake. It's an iPhone 6 Plus, not 6s Plus.
The iPhone 6 Plus is compatible with iOS 12.5 maximum, and cannot be upgraded to any version later than that!
Sibo101 wrote:
(iPhone 6s Plus)
I'm still getting the error message 'Software too old to install backup'. The iOS is 12.5 and will not update to a later version.
I have reset the phone a dozen times and STILL can't update or restore from my 'old' phone via iTunes.
I've followed all the instructions to the letter. But nope, it's still refusing to update.
My mistake. It's an iPhone 6 Plus, not 6s Plus.
The iPhone 6 Plus is compatible with iOS 12.5 maximum, and cannot be upgraded to any version later than that!
My mistake. It's an iPhone 6 Plus, not 6s Plus.
Update iOS not possible
