kuandyk177 Author

Level 1

4 points

Hi there. I forgot my password on new iPad Pro 11. I've tried to restore but there is an error 4013. Can you help me?

Hi there. I forgot my password on new iPad Pro 11. I've tried to restore but there is an error 4013. Can you help me?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 28, 2020 4:39 AM

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2 replies

Level 10

209,832 points

Dec 28, 2020 4:44 AM in response to kuandyk177

See this support article:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If the issue still persists, contact Apple Support, using the link provided in the last line of the above article.

Regards

Giulio

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Level 4

2,645 points

Dec 28, 2020 4:41 AM in response to kuandyk177

If you forgot the passcode on your iPhone, or your iPhone is disabled

iOS update and restore errors – Apple Support

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Hi there. I forgot my password on new iPad Pro 11. I've tried to restore but there is an error 4013. Can you help me?

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