Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can you help me in determining the source of this transaction?

I received an email from Apple Grand Arcade in Cambridge UK that shows another name but my email address that has seemingly purchased an iPad. No evidence of what card, if any was used but naturally called my major CC companies {not including Apple Pay because I do not believe I have ever agree to use that or even signed up for it} and they have verified this amount does not exist. The email and receipt does not show an account number and so maybe I am naive, but this might be a charge that has accidentally used my email address.


Advise please...DH3720

Mac Pro

Posted on Dec 28, 2020 6:29 AM

Reply
Question marked as Best reply

Posted on Dec 28, 2020 8:17 AM

If the charge does not show up on your account forget about it. It was either either sent to you in error or it was a scam attempt. Check your account on Apple's site. We are users like you, we do not have access to your account.

2 replies

Can you help me in determining the source of this transaction?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.