Loop booting and red screen Ipad Air 1

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voorhammr Author

Level 1

8 points

Loop booting and red screen Ipad Air 1

Hi all i'm looking for some help / advise.

My mother has given me an Apple Ipad Air 1 which she could not use anymore.

What is the situation:

When on an original charger the Ipad starts up and is looping - showing Apple Logo and with a few seconds also a red screen and then restarts and it keeps on doing this.
I tried the option to get the ipad in DFU, this works when i press the top on/off button and home for at least 15 seconds.

Unfortunate when i unplug the cable from the charger (even after two hours on the DFU screen) the ipad shut down. I also tried to connect the cable to the Macbook for a few hours but the Ipad is not starting-up via this way.

Any idea what this could be and if it is something that could be solved?

Posted on Dec 28, 2020 6:17 AM

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Answer 1

voorhammr Author

Level 1

8 points

Jan 4, 2021 6:11 AM in response to Eric--F

Hi Eric~F i tried what you advised. But also on a windows device (usb) as well on an Imac(usb) the Ipad does not start-up. It only starts up with the original charger attachéd and then it starts with the white apple Logo and ends with a red screen for a few seconds and then this whole thing goes into a loop.

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Answer 2

Eric--F

Community Specialist

Dec 30, 2020 11:31 AM in response to voorhammr

Hey there voorhammr,

We'd like to help get your back to enjoying your iPad.

It does seem you've tried all the steps we'd normally recommend for an iPad restarting itself repeatedly, including restoring by recovery mode.

We did want to offer one more step to try, and that is testing what occurs when restoring on a different computer, if possible.

If you need more help, we recommend reaching out to Apple Support here: Get Support

Take care!

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Loop booting and red screen Ipad Air 1

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