You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a macbook air 13" - I've tried to sign in to my apple id and it's giving me a verification failed unknown error. I've tried changing my password, using two-factor authentication and nothing is working!
Help help help help :(
MacBook Air
Hi TechChallenged02,
We understand you're experiencing some trouble signing into your Apple ID. For the error message you see, try reviewing the "How it Works" section of Two-factor authentication for Apple ID and follow the guidance if you're missing any of the required information.
Let us know if we can help further or consult with our Apple ID specialists here - Apple ID Support
Have a great rest of the year!
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Apple ID verification - Unknown error
