Apple Event: May 7th at 7 am PT
I recently transferred my phone to my mom and I bought a new phone. When I received my new phone, during setup it automatically transferred the data to my new phone. I could not erase and reset the old phone as I didn't remember my screen passcode. I now have my some of my data shared with my mom's phone including photos. Some text are shared but not all. Can someone provide some guidance?
iPhone 11, iOS 14
that makes sense if the device is still using your Apple ID
your previous iPhone needs to be restored to factory settings. See this support article
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
if you forgot the screen time passcode
If you forgot your Screen Time passcode - Apple Support
or if it was the device passcode you forgot..
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
that makes sense if the device is still using your Apple ID
your previous iPhone needs to be restored to factory settings. See this support article
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
if you forgot the screen time passcode
If you forgot your Screen Time passcode - Apple Support
or if it was the device passcode you forgot..
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
On your Mom’s phone go to Settings/[your name] and tap Sign Out. Then sign in with your Mom’s Apple ID (or create one if she doesn’t have one).
Information Shared with Old Phone
