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The fingerprint scanner is not working

my fingerprints scaner is not working on my MacBook Pro

[Re-Titled by Moderator]

Posted on Dec 29, 2020 8:19 AM

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1 reply

Community Specialist

Hello sureshfromvirar,

We understand Touch ID is not working on your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.

Are you getting a specific alert when you try to use it?

Please follow the steps in this resource and see if they help: Use Touch ID on Mac

Take care.

The fingerprint scanner is not working

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