Can't send iMessage Attachments to Android users

Since upgrading to Big Sur (11.0.1), I have lost the ability to send screenshots, photos, or any other such attachment to someone using an Android device. I can send text (green SMS) to an Android device, either individually, or to a group of people who are using a mix of iPhone and Android devices. My employees have a mix of iPhones and Android, and for years I have been sending screenshots to my management group from customer reviews, etc. without problem. But no longer and it is really impeding my ability to communicate effectively. From my iPhone 11Pro (iOS 14.2), I can send screenshots/photos to the same group of people, and I am logged in with the same Apple ID on all of my devices. So this is definitely a MacBook Big Sur problem. Here is how my iMessage Preferences are setup on my MacBook: Enable Messages in iCloud is checked, My phone number, Gmail and iCloud addresses are checked, Send Read Receipts is unchecked, and I start new conversations from my phone number. Should I be starting new conversations from my gmail address instead? Has this become a requirement for sending screenshots/photos or anything other than a plain text to Android devices?

MacBook Pro 13″, macOS 11.0

Posted on Dec 29, 2020 11:16 AM

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3 replies

Dec 31, 2020 7:23 AM in response to Sailing Tiger

Hello Sailing Tiger,


Thank you for using Apple Support Communities!


We understand from your post that you have not been able to send messages with photos to Android users or groups that include Android users. Make sure that you have Text Message Forwarding enabled as described in this article:


How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


Best Regards.

Dec 31, 2020 10:14 AM in response to Alwayswantingtohelp1

Text forwarding is enabled on my iPhone 11 Pro for My MacBook, and always has been enabled. All of my devices are listed or Send & Receive as well, and MMS/Group is enabled, and Messages is enabled in iCloud. For good measure, I logged out of iCloud on my MacBook and my iPhone, rebooted both, and then logged back into iCloud on both. Text forward is clearly working because I can send a text to android users from my Mac, as well as my iPhone. But I cannot send a screenshot or photo to an android phone from any of my apple devices; mac, phone or watch. I can, however, receive screenshots and photos from Android phones on my Mac, my phone and my watch.


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Can't send iMessage Attachments to Android users

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