Hi Kevzep,
We appreciate you reaching out through Apple Support Communities for help with your iPad and this accessory. We'll get you pointed in the right direction.
As this is a third-party accessory, we'll go over troubleshooting steps and verify that your iPad is otherwise working as expected. If the issue is isolated to the accessory itself, you'd want to reach out to the manufacturer at that point.
Have you had an opportunity to restart your iPad and ensure it's updated to the latest compatible version of iPadOS? If not, let's do so now. Here's a guide to help:
Update your iPhone, iPad, or iPod touch
If there's a specific app from the manufacturer made for this accessory, you'll want to ensure that the app is updated in the App Store, and check to see if there's a firmware update available.
We've got a great resource to share with you that has additional helpful troubleshooting information for accessories. Let us know if you've got any questions about this guide:
If you need help with iPhone, iPad, or iPod touch accessories
Have a great day!