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my mac wont connect to my Office jet printer

So everything loos connected and has been confirmed, but I still can't print. I have an "HPoffice jet-3830."

Posted on Dec 29, 2020 3:20 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 6:35 PM

I had the same problem today, but this is what Apple have said to do. I did it and it works now 👍


Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


What we did is we deleted the existing printer and reloaded the printer again on to my MacPro, now it works fine. Just remember to reset your printer manually (turn off then on again). Now, it work ok with the new macOS Big Sur.


best of luck

5 replies
Question marked as Top-ranking reply

Dec 29, 2020 6:35 PM in response to Hush0887

I had the same problem today, but this is what Apple have said to do. I did it and it works now 👍


Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


What we did is we deleted the existing printer and reloaded the printer again on to my MacPro, now it works fine. Just remember to reset your printer manually (turn off then on again). Now, it work ok with the new macOS Big Sur.


best of luck

my mac wont connect to my Office jet printer

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