When I’m in Apple Music, clicking on some albums, the songs are displayed, but for others, I only seeing the loading icon.
But those songs appear and play when I select them in a playlist (also on Apple TV). And the same albums display their songs fine on my iPhone.
Anyone experiencing this?
thanks
Apple TV 4K, tvOS 14
I use iTunes Match as well.
I have a case open with Apple - since 12/26/2020. It is now a known issue with TvOS 14.3. There is no resolution as of today.
Yes I have an Apple TV HD and I have the same problem. It appears to relate only to albums that are not matched to content in the Apple library - I buy a lot of live albums that are not available on Apple and none of these will load on the Apple TV but they display and play fine on all my other Apple devices.
One interesting thing is that playlists containing content from the affected albums display and play correctly - very odd. I have only noticed this problem since the last software update so I’m guessing it’s connected to that.
Just for information I subscribe to iTunes Match and not Apple Music.
I think the albums I can’t access are also ones that don’t match Apple content. I can bring those albums up on my iPhone and cast them to Apple TV.
Thanks for raising this with Apple - good to know this is a ‘known issue’ and hopefully will be fixed soon.
I’ve just updated the operating system on my Apple TV to 14.4 and unfortunately the update hasn’t corrected this problem.
I installed 14.4 as well. No joy.
Songs not appearing on Apple TV 4k
