Runkeeper app keeps quitting on apple watch

Since the about 1 year ago (dont remember version update) the watch, Runkeeper will stop/quit training program after anywhere from 1 minute to 5 minutes. The only fix is to constantly look at my watch which is annoying to have to do. It never did this before. Any ideas? I am at the latest version of everything. I tried to reset watch and made a fresh install and tried to restart watch before training. (I borrowed a never solved thred with same issue)

Posted on Dec 30, 2020 1:14 AM

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2 replies

Dec 31, 2020 5:40 PM in response to bjorn101

Hello and welcome to Apple Support Communities bjorn10,


We see that you're having an issue with the Runkeeper app quitting unexpectedly. We understand wanting to get this issue resolved, and we'd be happy to help.


You've already done some great troubleshooting steps to help with this issue. Next, take a look at the article below with some additional steps, including removing and reinstalling the app.


If an app unexpectedly quits, stops responding, or won’t open


If you go through these steps and the issue remains, since this is a third-party app, you'll want to use step 5 in the article provided, and reach out to the developer.


Thank you for using Apple Support Communities.

Jan 1, 2021 12:45 AM in response to KMB_12

Thank you for the reply, but the steps in the link is the ones taken, described above in original post.


The training program stops approximately after running 5min/1km and you have to start a new one.


anyone else that using the app that have this issue described and found a solution?


I started a ticket with the app-developer and will post solution here if they could provide one. Its for other users to read because it seems other have the issue but I cant find solution out there.

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Runkeeper app keeps quitting on apple watch

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