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Apple Watch 4 Activity App not working

Watch updated to version 7.0 worked fine for days, now the activity app won't load or record anything. Updated to 7.0.1 same problem. Now happening on wife's watch as well. Have erased watch and re-paired it, still happening.

Apple Watch, watchOS 4

Posted on Sep 28, 2020 4:55 AM

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Posted on Oct 4, 2020 3:52 PM

I resolved this issue a week ago. Support suggested I erase the watch and then my phone. Figured I would go halfway as doing the phone is a major thing.


I unpaired the watch and re-paired it but did not restore from a backup. This brought the activity App back into full functionality. Definitely a software issue.

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Question marked as Top-ranking reply

Oct 4, 2020 3:52 PM in response to karina184

I resolved this issue a week ago. Support suggested I erase the watch and then my phone. Figured I would go halfway as doing the phone is a major thing.


I unpaired the watch and re-paired it but did not restore from a backup. This brought the activity App back into full functionality. Definitely a software issue.

Oct 4, 2020 3:33 PM in response to ksuuttywxw

Hi there ksuuttywxw,


We understand you're experiencing an issue with the Activity app not working on your Apple Watch, and we'd like to share a resource that can help.


Check it out here: Use the Activity app on your Apple Watch


This page may also help: Calibrating your Apple Watch for improved Workout and Activity accuracy


For additional support with this, reach out here: Get Support


Cheers!

Apple Watch 4 Activity App not working

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