airpods microphone not working properly

I have had my airpods for a little over a year and within the last 6 months my microphone does not work properly. It sounds muffled to the caller and also when I try to record a voice message. I have tried everything to fix it, including resetting them. Any ideas?

Posted on Dec 30, 2020 5:43 AM

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1 reply

Jan 1, 2021 11:12 AM in response to lunafairy07

Hey lunafairy07,


We see that you're having issues with your AirPods microphone, and we'd like to help!


You did a great job trying to reset them on your own. Have you also tried connecting them to another device to see if you experience the same issue? If not, we recommend you give it a try if possible, to help us further isolate the issue.


If the issue persists with another device, you'll need to contact Apple Support team for further assistance: Contact Apple for support and service


Cheers!

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airpods microphone not working properly

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