You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the mic on my AirPods is not working

I can hear on my AirPods but the mic is not working. when I speak, they can't hear me on the other end.

Posted on Jan 8, 2021 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 6:06 AM

Hello,

AirPods microphone issues are difficult to diagnose, but try this:

1) Try cleaning them: How to clean your AirPods and EarPods

2) Try this:

Open the Settings app and go to the Bluetooth section. Next to the AirPods entry on the list of devices, you should see an “i” icon inside of a circle. Tap this, then select microphone, and set it to either left, right or automatic. Try switching it back and forth.

Then, test with the Voice Memos app.

Good luck.

1 reply
Question marked as Top-ranking reply

Jan 9, 2021 6:06 AM in response to violeta138

Hello,

AirPods microphone issues are difficult to diagnose, but try this:

1) Try cleaning them: How to clean your AirPods and EarPods

2) Try this:

Open the Settings app and go to the Bluetooth section. Next to the AirPods entry on the list of devices, you should see an “i” icon inside of a circle. Tap this, then select microphone, and set it to either left, right or automatic. Try switching it back and forth.

Then, test with the Voice Memos app.

Good luck.

the mic on my AirPods is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.