Dead MacBook M1 after Using USB-C Multiport Hub Adapters/Docks

Is it safe to use USB-C multiport hub adapters/docks with the M1 MacBooks? There appear to be several users who have dead MacBooks after plugging them in to these adapters/docks. Thank you!

MacBook Air 13″, macOS 11.1

Posted on Dec 30, 2020 7:45 AM

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84 replies

Mar 8, 2021 3:45 PM in response to tmac3life

I bought an Anker 6 in1 USB-C hub with USB-C power delivery: https://www.amazon.co.uk/gp/product/B08CKXNJZS/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

I haven't used it for power delivery yet as this issue made me a bit paranoid.

I have reached out to Anker and they have assured me that their hubs are compliant. I also reached out to Apple support to double check, and they also said that they were not aware of any issues with Anker hubs with power delivery.

Going to try it out and see. Hopefully it does not brick my M1 Air!

Mar 27, 2021 11:56 AM in response to tmac3life

The 11.2.2 (?) & .3 updates made the problem better apparently, but this last week with my new M1 I've seen a lot of weird things happening. If there's a power pass-through like on the OWC USB-C Travel Dock, I've watched the computer do a hard (reboot) crash a few times. I've tried also the j5Create USB & Ethernet hub; the hub routinely failed in r/w operations to flash drives. Using an external monitor often won't work, and it involves hooking the dock & computer up in just the right order when it does.

So, yay that these devices aren't not damaging the computer? But there's still a long way to go.

Apr 30, 2021 10:30 AM in response to ADaVinci

As an electronic engineer I have to disagree with you. We put input protections on our hardware to protect against all reasonable inputs/outputs to a circuit. The PD hubs are only damaging Macs and not PCs so it is reasonable to assume apple did something wrong. Telling people it is 3rd party hubs is just like telling people they are holding the iPhone wrong.

Feb 16, 2021 3:03 PM in response to woodmeister50

woodmeister50 probably the issue is associated with a factory or batch. Only Apple knows... My guess is that there are thousands of machines out there waiting for the issue to happen. But not everybody uses PD thru a USB-C hub. And not everybody takes the time to come to a forum to post. I think that most people just go to the Apple Store, get the issue resolved (machine replaced or repaired) and get back to work...




Feb 21, 2021 5:26 PM in response to Sir Lancaster

Too risky to spend $2000+ on the MBA I ordered and have it die or be constantly paranoid about plugging whatever into whatever, so I canceled my order. I also am dismayed that you can't have two, high efficency/low power external SSDs connected at once due toMBA power weakness, even though there are separate Thunderbolt buses. Maybe it's related. I'll hang back with my old-timey late 2012 MacBook Pro and hope to buy an M1 sometime in the future.

Feb 26, 2021 8:27 AM in response to tmac3life

My daughter's 2017 MBP 13" ended up at Apple after both her USB-C ports failed after installing Big Sur. They sent it to be fixed saying it is the logic board. AppleCare ran out so this is now an out of pocket expense ($500). Now after reading some of these threads, maybe it isn't the logic board and the new OS? Would love to know if others with slightly older laptops have had this issue

Feb 28, 2021 11:09 AM in response to georgepf

I think it should not be over complicated. The MacBook comes with USB-C port. You should be able to plug any USB-C device in there just as you do with any other device and don’t expect it to brick your laptop. Come on. If the USB-C port in MacBook M1 is going to be super delicate then Apple should not label it as a USB-C port or display a warning when a “non-compliant” device is plugged in. They released a fix. It was theirs.

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Dead MacBook M1 after Using USB-C Multiport Hub Adapters/Docks

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