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Level 1

8 points

Setup User password?

I have a new Mac book air. After migrating from my old Mac Book Pro I get a message that says: Software update is tying to authenticate User. Enter password for the user "Setup User" to allow this. What is the password? My Mac Book Pro password doesn't work. Neither does my Apple ID password.

Posted on Dec 30, 2020 7:59 AM

Best reply

a brody

Level 10

83,529 points

Posted on Dec 30, 2020 9:43 AM

You may need to reset the password from the recovery mode.

https://support.apple.com/en-us/HT202860

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Setup User password?

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