I just got my Air pods Pros and every time i try to connect them my phone freezes up and they wont stay connected. I've disconnected and reconnected them many times and they still wont work. HELP
[Re-Titled by Moderator]
Hello Kaylakortt,
Welcome to Apple Support Communities. It looks like your AirPods keep disconnecting, and your iPhone freezes. We want you to have a great experience with your new AirPods, so let's look into these concerns together.
Which iPhone model, and iOS version are you using your AirPods with? Settings > General > About.
Are you experiencing the same behavior when connecting your AirPods with another device?
To get started, make sure your iPhone is up-to-date on software. When you navigate to: Settings > General > Software Update do you see any available updates? If so, please back up your iPhone, then update as explained in the following links:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Also, please try the steps in the following link:
We hope this information is useful. Kind regards.
Every time I try to connect my AirPods my iPhone freezes
