You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bluetooth audio randomly choppy for a brief second (happens frequently and intermittently). Big Sur M1 11.1 MacBook Pro

I’m using an M1 MacBook Pro with 11.1


I've used three different Bluetooth branded headphones and all exhibit the same problem. Intermittently, there will be a glitch in the audio (doesn’t matter the source). Not a disconnection, just a momentary glitch or gap in the audio every files minutes.


Anyone else had this issue?

Posted on Dec 30, 2020 9:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2020 10:05 AM

Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?

Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. Here are some tips to avoid this issue:

• If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.

• If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.

• To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth.

from:

About USB on Mac computers - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542


In addition, if you are in an extremely busy "network neighborhood", such as an apartment building, there may simply be too many Routers and traffic on 2.4GHz band for proper operation of bluetooth devices without dropouts.

5 replies
Question marked as Top-ranking reply

Dec 30, 2020 10:05 AM in response to The Photo Ninja

Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?

Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. Here are some tips to avoid this issue:

• If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.

• If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.

• To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth.

from:

About USB on Mac computers - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542


In addition, if you are in an extremely busy "network neighborhood", such as an apartment building, there may simply be too many Routers and traffic on 2.4GHz band for proper operation of bluetooth devices without dropouts.

Dec 30, 2020 12:11 PM in response to The Photo Ninja

No one who answers queries here on the Apple User-to-User support communities is an Apple employees unless they have an avatar with a gray apple and the words "Apple Community Specialist".


Most Readers here are Apple users like you who are trying to help each other. The advantage of this medium is that many eyes on your issue sometimes produces counter-intuitive suggestions that an Apple employee may not think of.


--------

If you wish to communicate with an Apple employee, use the "contact support" link at the top of any forum page. That will steer you through some suggested articles, then on to an Apple support agent, who is an Apple employee.

Bluetooth audio randomly choppy for a brief second (happens frequently and intermittently). Big Sur M1 11.1 MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.