Smell and tasting my AirPods Pro?

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Level 1

9 points

Smell and tasting my AirPods Pro?

Just got my AirPods Pro and the silicone tips have a strong chemical smell, as other people have reported. After listening to music for an hour I swear I can taste them. Back of tongue has a slight bitterness to it along with the chemical “smell” of the AirPods. Took out the AirPods and the taste goes away in probably 5-10 minutes. I’ve had the AirPods for over a week now and the smell hasn’t dissipated at all. Is it like tasting onions through your feet kinda thing?

Posted on Dec 30, 2020 11:35 AM

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Answer 1

Top-ranking reply

sterling r

Community Specialist

Jan 1, 2021 7:17 PM in response to Desertsky

Hello Desertsky,

We see you just received new AirPods Pro and you're noticing a strong oder. We'd be happy to help.

Since noticing the smell have you tried cleaning your AirPods Pro? If you're unsure how to complete this, check out How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods.

If you continue to notice the smell, we'd recommend looking into your Returns & Refunds options.

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Answer 2

Desertsky Author

Level 1

9 points

Jan 2, 2021 8:28 AM in response to sterling r

Yes I have cleaned them and left them out of the case for a few days. Still smells of chemicals.

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Answer 3

mingoslkd

Community Specialist

Jan 2, 2021 1:02 PM in response to Desertsky

Hello Desertsky,

Thanks for that info and for choosing the Apple Support Communities. If cleaning them using the steps in the link we've provided hasn't resolved the issue, we'd recommend looking into returning or exchanging them.

Have a good one.

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Smell and tasting my AirPods Pro?

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