My Face ID stopped recognizing my face. So I reset the Face ID to set up a new one. It keeps asking to move higher, move lower. Can’t get it to work. I have updated my software, turned phone off, tried again and still it doesn’t work.
.
My issue started after my phone got wet. I worked with Apple Support and they are saying the water caused the issue. I find it funny how, after a few google searches, this is a common issue on a 'water resistant to 6 meter' phone. This is becoming a rather common issue from what I see.