I sighed out of my old device after transfering to new device. I signed out of new device as I message was not working. Now I cannot sign into iCloud as I’m not receiving sms for 2 factor authentication. Even to my alternative number or when I request a phone call.
please help, how to resolve 2fa
iPhone 11 Pro Max
Hey Vjv77,
It sounds like you're having trouble receiving a verification code to sign in. We can understand wanting to get that resolved. We want to help.
First, we'd recommend reviewing the information in this article for your options on getting a verification code: Get a verification code and sign in with two-factor authentication
If you're unable to receive a verification code with those options, you'll need to start the account recovery process to regain access to your Apple ID. This article explains how: How to use account recovery when you can’t reset your Apple ID password
Thanks!
Hey Vjv77,
It sounds like you're having trouble receiving a verification code to sign in. We can understand wanting to get that resolved. We want to help.
First, we'd recommend reviewing the information in this article for your options on getting a verification code: Get a verification code and sign in with two-factor authentication
If you're unable to receive a verification code with those options, you'll need to start the account recovery process to regain access to your Apple ID. This article explains how: How to use account recovery when you can’t reset your Apple ID password
Thanks!
Issues with two factor authentication
