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The MacBook Pro 2020 froze while watching Apple TV app

Has anyone else experienced MacBook Pro 2020 to freeze when playing Apple TV program?

Considering that the laptop is under 6month old (intel), running the latest Big Sur 11.1 and the app is 1.1.2.28 Apple’s own program I find this very weird.

The only thing I can think of that could caused this is if the MacBook switched the WiFi connection.

MacBook Pro

Posted on Dec 31, 2020 5:05 AM

Reply
1 reply

Jan 2, 2021 12:25 PM in response to Kittap

Hey there Kittap,


You should be able to watch content on your Mac as expected. We're happy to assist.


How often does this seem to occur?

Are you using the Apple TV app?


Have you tried restarting the Mac to see if that helps? Is this happening with content you're streaming or with content downloaded on the Mac? Take a look at the articles below. You can also test the issue in and out of safe mode as well. Keep us updated.


If an app freezes or quits unexpectedly on Mac

If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps

Start up your Mac in safe mode


Regards.

The MacBook Pro 2020 froze while watching Apple TV app

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