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Volume too loud while on a call

Hi,


When I'm on a call the volume is so loud that people around me can hear the conversation. I tried using the volume buttons but it wont go below a certain level. The phone is not on speaker.


I can seem to find any help online.


Can anyone help?

iPhone 11, iOS 14

Posted on Dec 31, 2020 6:32 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 2:42 AM

no, the speaker works too loudly not during a phone call, but during a conversation with the interlocutor. The speaker reproduces the whisper of the interlocutor so loudly that everyone around me can hear the conversation. At the same time, I set the volume of the speakers to a minimum during a conversation. Is there any way to lower the volume of the conversation even lower? Sorry for my bad english.

5 replies
Question marked as Top-ranking reply

Jan 3, 2021 2:42 AM in response to jdo_apple

no, the speaker works too loudly not during a phone call, but during a conversation with the interlocutor. The speaker reproduces the whisper of the interlocutor so loudly that everyone around me can hear the conversation. At the same time, I set the volume of the speakers to a minimum during a conversation. Is there any way to lower the volume of the conversation even lower? Sorry for my bad english.

Jan 2, 2021 1:50 PM in response to Rornxz

Hi Rornxz,


Thank you for using Apple Support Communities! From our understanding, you are not able to lower the volume on your calls, do we have that right? If you go to Settings > Sounds & Haptics > Ringer And Alerts, is the change with buttons turned on? Does this happen with multiple contacts? Has your iPhone been restarted since noticing this issue?


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Restart your iPhone


Hope that helps!

Volume too loud while on a call

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