You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No longer receiving text notifications from a specific contact with whom I text daily.

No longer receiving text notifications from a specific contact with whom I text daily. Phone is on, volume is up. Only this contact.

iPhone XS, iOS 14

Posted on Dec 31, 2020 9:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 4:12 PM

Hello RoxWils,


We see that you're not seeing notifications from a specific contact. We'd be happy to provide some info that may help.


First, could you please verify if your iPhone is currently up to date? This will help with checking: Update your iPhone, iPad, or iPod touch


If so, you'll want to check to see if you have notifications for that contact muted. This link can help with where to check that: Leave a group text on your iPhone, iPad, or iPod touch


Specifically under the "How to mute your messages" section.


Cheers!

2 replies
Question marked as Top-ranking reply

Jan 2, 2021 4:12 PM in response to RoxWils

Hello RoxWils,


We see that you're not seeing notifications from a specific contact. We'd be happy to provide some info that may help.


First, could you please verify if your iPhone is currently up to date? This will help with checking: Update your iPhone, iPad, or iPod touch


If so, you'll want to check to see if you have notifications for that contact muted. This link can help with where to check that: Leave a group text on your iPhone, iPad, or iPod touch


Specifically under the "How to mute your messages" section.


Cheers!

No longer receiving text notifications from a specific contact with whom I text daily.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.