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Charger stopped working!

My new 20w usb-c charger stopped working only days after receipt, cable checks out ok using laptop outlet.

Where do we go from here? Thanks.

Posted on Jan 1, 2021 5:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 10:14 AM

Hello,

It is very rare for a charging adapter to fail, but I guess that it is possible. Will the phone charge with another charging adapter? Start here:

If your iPhone, iPad, or iPod touch won‘t charge

If no help, take the adapter to an authorized location so that it can be checked:

Find Locations

Good luck.

2 replies
Question marked as Top-ranking reply

Jan 1, 2021 10:14 AM in response to Kevinflyingpeanut

Hello,

It is very rare for a charging adapter to fail, but I guess that it is possible. Will the phone charge with another charging adapter? Start here:

If your iPhone, iPad, or iPod touch won‘t charge

If no help, take the adapter to an authorized location so that it can be checked:

Find Locations

Good luck.

Charger stopped working!

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