IPad 6th generation Apps Crash & won’t update to 14.3

I have an IPad -6th generation, IOS 14.2, model #MR6R2LL/A1954. I go to watch videos or use FB app, go to to App Store or try to update to 14.3 and it goes directly to home screen and crashes. This started happening within the past couple of days. Any help appreciated.

iPad (6th gen) WiFi, Cellular

Posted on Jan 1, 2021 7:42 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2021 9:22 AM

You need to free up free data storage space on your iPad.

You need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).

In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, for older iPads or iPads with a Lightning connector, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



iOS devices and iOS/iPadOS need to maintain, at the very least, a minimum of between 2-4 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.



If not all of this solves your iPad storage issues, your ONLY other option is to do a complete backup, erase and restore of your iPad model.


How to back up your iPhone, iPad, and iPod touch - Apple Support


How to erase your iPhone, iPad, or iPod touch - Apple Support


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



Good Luck to You!

5 replies
Question marked as Top-ranking reply

Jan 1, 2021 9:22 AM in response to Mdbarnharts

You need to free up free data storage space on your iPad.

You need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).

In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, for older iPads or iPads with a Lightning connector, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



iOS devices and iOS/iPadOS need to maintain, at the very least, a minimum of between 2-4 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.



If not all of this solves your iPad storage issues, your ONLY other option is to do a complete backup, erase and restore of your iPad model.


How to back up your iPhone, iPad, and iPod touch - Apple Support


How to erase your iPhone, iPad, or iPod touch - Apple Support


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



Good Luck to You!

Jan 1, 2021 9:21 AM in response to Mdbarnharts

Your iPad IS BEYOND FULL!!


A 32 GBs storage iPad starts out with approx 30 GBs after internal drive formatting.

Minus approx. 6 GBs, or so, for iPadOS leaves 24 GBs..

Minus 2-4 GBs, for iOS/iPadOS system operational reserve, equals approx. between 20- 22 GBs of actual usable data storage space.

You have entirely filled up your iPad!


You should never, EVER fill up ANY personal computer or computing device completely full of data, EVER!


Jan 1, 2021 7:51 AM in response to Mdbarnharts

With the holidays and holiday time off for users, and many with new iOS devices, Apple servers maybe oveloaded and you may need to wait a while ( like another week, or so ) to let the iOS/iPadOS 14.3 download frenzy to subside.


What is the rated internal data storage capacity of your 6th gen iPad and how much of that internal data storage has been used up?

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IPad 6th generation Apps Crash & won’t update to 14.3

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