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iCloud unable to load storage info or photos

So my iPhone 8 Plus wouldn’t turn on and so I had to completely restore the phone. However when I chose backup from iCloud none of the apps would load properly and none of my photos pulled through. iCloud is saying “unable to load storage info” when I click manage storage it just times out.

none of my iCloud pics are on my phone.


I restored it twice more with the same outcome. I also left it for a good few hours to give it a chance but to no avail


please helllllpppp

ta very much x

iPhone 8 Plus

Posted on Jan 1, 2021 11:35 AM

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iCloud unable to load storage info or photos

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