upgrade my Mac OS

I have a MacBook Pro Retina, mid 2012, running OSX El Capitan version 10.11.6. I subscribe to the Adobe creative cloud apps (InDesign cc, Illustrator cc, photoshop cc, etc.,) and just found out that these apps are not fully functional with the OS I have. I think I need to upgrade to OSX Mojave version10.14? Is that correct and if so how do I go about it?

MacBook Pro Retina

Posted on Jan 1, 2021 2:22 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2021 2:31 PM

Yes you can upgrade your mac to macOS Mojave or macOS Catalina.


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support


Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you are considering upgrading to Catalina it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are providing 64bit updates or alternatives.

5 replies
Question marked as Top-ranking reply

Jan 1, 2021 2:31 PM in response to dorothy207

Yes you can upgrade your mac to macOS Mojave or macOS Catalina.


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support


Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you are considering upgrading to Catalina it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are providing 64bit updates or alternatives.

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upgrade my Mac OS

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