I just opened my new MacBook Air and there was an overwhelming smell of mildew when I opened the box. This is not what I expect from Apple products. Has anyone else had this issue recently? What is the source of the odor?
MacBook Air 13″, macOS 10.14
I just purchased a MacBook Air from Burlington, MA Apple store and noted a very strong mold/mildew odor when it was opened at home. I returned the MacBook Air to the store the next day and the employees agreed that the packaging and products inside smelled of mold. They offered me an exchange for another new MacBook Air, which also smelled strongly of mold/mildew when we opened it in the store. Ultimately they gave me a store credit and I plan to purchase a laptop online, but I'm wondering how many other Apple products out there have been stored in moist enough conditions to grow mold/mildew. And what long term effects might that have on the products?
Yes! Same experience with two MacBook Airs, ordered two months apart. Awful. They both still reek of mildew.
Yes both my MacBook air and my iPhone 12 smelled like mildew upon opening. Now having issues with a burning smell
Yes! Just opened this today, bought from a reputable distributor in germany.
omg same!
New MacBook Air Smells of Mildew
