IPhone 6s sudden shutdown

My iphone 6s just shut down with about 78% battery balance. It has refused to boot. While plugged in, it would display the apple logo and turn off again in about three seconds, comes up again and turns off in continous succession... Pls I need help on how to fix this


PS: my battery is very healthy, likewise my charger and cable

iPhone 6s

Posted on Jan 2, 2021 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 1:30 AM

14Best wrote: "PS: my battery is very healthy"

The last time you were able to look, what was the Maximum Capacity % here?...


Settings > Battery > Battery Health


Has the battery ever been replaced? ...If so, by Apple?


Shutting down can be a symptom of a battery in need of replacement:

"...The power management system determines the capability of the battery to supply this power, and manages the loads in order to maintain operations. When the operations can no longer be supported with the full capabilities of the power management system, the system will perform a shutdown to preserve these electronic components. While this shutdown is intentional from the device perspective, it may be unexpected by the user." [Source: Apple]

…So, if the battery of your iPhone is the original one, it quite likely needs replacement:


iPhone Battery & Power Repair


About genuine iPhone batteries


(Articles found by searching Apple's Knowledge Base.)


õ¿õ¬

1 reply
Question marked as Top-ranking reply

Jan 2, 2021 1:30 AM in response to 14Best

14Best wrote: "PS: my battery is very healthy"

The last time you were able to look, what was the Maximum Capacity % here?...


Settings > Battery > Battery Health


Has the battery ever been replaced? ...If so, by Apple?


Shutting down can be a symptom of a battery in need of replacement:

"...The power management system determines the capability of the battery to supply this power, and manages the loads in order to maintain operations. When the operations can no longer be supported with the full capabilities of the power management system, the system will perform a shutdown to preserve these electronic components. While this shutdown is intentional from the device perspective, it may be unexpected by the user." [Source: Apple]

…So, if the battery of your iPhone is the original one, it quite likely needs replacement:


iPhone Battery & Power Repair


About genuine iPhone batteries


(Articles found by searching Apple's Knowledge Base.)


õ¿õ¬

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone 6s sudden shutdown

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.