The phone has a protective case, but occasionally I've needed to take it off to swap a SIM card. When I do I get a sharp shock from the lower left edge of the phone. It feel like an electrical shock, numbing the tip of my finger.
Has anyone else felt this or heard of anything like this? Is it a design problem, or a manufacturing problem? If the latter I'll return it.
Thanks very much for any guidance.
Do you live in a cold dryer climate? It sounds like static electricity, but since we can't diagnose anything from our couches, if you have any concern with your phone, schedule an appointment at your Apple Store Genius Bar and show it to them.
Do you live in a cold dryer climate? It sounds like static electricity, but since we can't diagnose anything from our couches, if you have any concern with your phone, schedule an appointment at your Apple Store Genius Bar and show it to them.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your iPhone 12 Pro Max. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
OK....I would have my phone checked out, whether anyone responds or not.
I’ve had the shock experience as well. When I placed phone in shirt pocket, I felt shock to my heart. Mild but very noticeable. This is scary. I have the iPhone 12 mini..
By any chance are you on your phone a lot? I have the 12 pro and I’ve been getting shocked a lot. I’m pretty much on my phone all day for work and whenever I touch something new, I get shocked. This never happened before with my other iPhones. It’s getting pretty annoying. Found you guys, while looking to see if anyone else is having the same issue. I am glad I am not alone.
Pretty crazy...I live in south Florida as well and last night my phone was not plugged in, sitting by itself on a wood night stand and i heard a loud crackling noise look over and my phone illuminated from the speaker notch and then shut off for 30 seconds and restarted itself....
Thanks for your quick response.
Warm, moist, south Florida. Hoping to find if anyone else is having a similar problem.
Will do. Thanks again.
You're welcome and good luck.
Thank you.
Do you have a pacemaker?
Screen Time is probably considered heavy. Your situation sounds like a static shock. My shock is off the phone.
Shock from iPhone 12 Pro Max
