FAILED TO FETCH VIDEO DATA

I kept receiving errors on my iphone xr every time I send videos usually in messenger stating “failed to fetch video data”.

iPhone XR, iOS 14

Posted on Jan 3, 2021 6:48 AM

Reply
6 replies

Jan 5, 2021 12:18 PM in response to Evonyevonyevony

Hey Evonyevonyevony,


If we understand correctly, you are trying to send a video in the Messenger app, but you received an error.

Do you receive this error when using different apps like Messages?

Can you send different videos?

Are you connected to Wi-Fi or using cellular data?


If you can't send or receive messages on your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FAILED TO FETCH VIDEO DATA

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.