Password works for Login but not for Security & Privacy Preference

Today, I found that the Login/System password on my MacBook Air works for Login after sleep or restart, but does not open the padlock of the Security & Privacy preference. The password is rejected with a shake.

About the same time, I found that Touch ID was no longer working. I deleted the old fingerprint and tried to add a new fingerprint. My Login/System password was accepted, but nothing happens when I click the "+" to Add Fingerprint.

I upgraded both my iMac and MacBook Air to Big Sur about a month ago. Since then I have rarely used the MacBook, but use the iMac daily without a password problem.

MacBook Air 13″, macOS 11.1

Posted on Jan 3, 2021 9:09 AM

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Posted on Jan 3, 2021 12:34 PM

That showed me that I had the T2 chip which needed resetting. And the first simple steps in this link did the trick:

https://support.apple.com/en-us/HT201295

Thank you so much!

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Password works for Login but not for Security & Privacy Preference

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